Finding the Right Answer Quickly
We've organised this FAQ around the questions that come up most often — deposits, withdrawals, account access, and getting help when something goes wrong. If you top up via bKash, Nagad, or Rocket, the payment section covers exactly how each transfer is confirmed and how long it takes to reflect in your account wallet. For account questions — login, OTP, device switching
— the account section walks through each step. If you're on mobile and switching between your phone browser and a saved session, the access flow stays consistent: your wallet balance and game history carry over without needing to log in again. Players in Dhaka and elsewhere in Bangladesh can reach our support team through live chat or email; both channels are listed
in the support section below. Every answer here reflects how the platform actually works today, so if something has changed or you can't find what you need, contact us directly.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet
- Mobile Sessions